Stevie's Blog

Yelp is a Secretly Full Featured, Completely Unhinged Boomer Social Media Platform

Blowing the lid off of the boomer's best kept digital secret


It’s newly summer, and Ted Kaczynski just died. I’m laying down on the couch scrolling through pictures of food from an Italian joint over on Broadway called Sampino’s. I didn’t know it at the time, but I will have eaten there 3 times in the following weeks, consuming irresponsible amounts of pasta and wine.

After a few minutes of scrolling it begins to dawn on to me that an shockingly high number of the pictures are featuring the same little boy over the years, wearing different clothes, eating different foods, and varying in age. Having the brain of an actual child myself, I think that I’m on the cusp of cracking a cold case or whatever.

The unfortunate reality of the situation would come to be far more sinister than I could have imagined.

Yelp kid

And so, as any dutiful detective does, I elect to go down the rabbit hole, and dig.

Launching, closing, and re-launching the investigation

In an unsatisfying turn of events, the guy posting the pictures wasn’t a criminal at all - just the kid’s grandpa. Cold case closed.

He was, however, was a pretty big deal on Yelp, which I concluded from his profile’s mighty Coveted Black Elite 11 Years of Service Badge, 50k Photos, 10k Compliments, 3k Tips, 2k Friends, 155 Dukedoms, 30 Yelp Elite Squad Events, and several Baronies.

And so, a new investigation is born from the ashes. An investigation into the seedy underbelly of Yelp where the boomers move in silence; verbally assaulting retail workers, trying to get laid, and building up Elite members to mythological figures.

We’re actually going down the rabbit hole this time, I promise.

Yelp features you might not know about

I’ve broken them down into three categories, in ascending order of absurdity:

1. Baseline features:

Not a big surprise here - you’d expect any modern social media platform to support this sort of functionality. I wasn’t aware that Yelp had some of them, myself.

2. Sensible domain-specific features:

Tips are meant to be helpful, bite sized collections of crowd-sourced information about a business like unannounced holiday hours, or wheelchair accessibility conditions.

With Yelp’s power users being primarily comprised of luddite boomers, it might not come as a shock that Tips are routinely misinterpreted as being directly interchangeable with Reviews. This makes for some truly entertaining, confused, and mean-spirited reviews being neatly wrapped and presented as ‘helpful information’.

Tip

3. Unhinged Yelp-specific features with no right to exist:

features

Yelp Elite Squad? Baronies? Reset password?

The first step in truly understanding these complex ideas is embracing the fact that they’ve shed their digital skins, transcended the in-app boundary, and broken the 4th wall.

Yelp social constructs you definitely didn’t know about

They’ve formed social hierarchies with rigidly defined ingroups and outgroups, e.g:

Users have also developed their own in-app language and colloquialisms, e.g:

Users with more prestigious levels of Yelp Royalty and/or Elite badge tiers are treated like celebrities. Other users are constantly showering them with praise relating to their reviews, badges, photos, level of royalty. They’ll even just say good morning to them each day in hopes of getting a response.

Lessons learned

You can’t just jump to accusing people on the internet of being kidnappers & murderers. I mean you can, but it’s pretty gutting when the theory immediately falls apart. It turns out that we’re all just desperate for internet points regardless of age - some folks chase likes on Instagram, others fight to become the Duke of their local Applebee’s.

SYOY!